Business Process Reimagining (BPR) Specialist - People Manager
About usNational Grid is hiring for a Business Process Reimagining (BPR) Specialist - People Manager for our Transformation & Digital Adoption department in Waltham, MA.
Every day we deliver safe and secure energy to homes, communities, and businesses.
We are there when people need us the most.
We connect people to the energy they need for the lives they live.
The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.
This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Job PurposeThe Transformation & Digital Adoption Office (TDA), part of IT, Digital & Transformation, will play an important part in National Grid bringing energy to life.
The TDA's focus is on large-scale, transformational change.
Sitting between IT and the business, the TDA is perfectly positioned to ensure change programs have the right governance, clear goals, robust business cases and execution to deliver their designed benefits.
Working with the business to reimagine their approach with a digital mindset, the TDA is standardising and streamlining how we deliver transformation - ensuring programs are equipped with the right talent, tools, and methodologies.
A challenger mindset is vital, not accepting the status quo and being bold enough to try something new.
Your interpersonal skills will be crucial to developing strong, effective relationships while living our company values - to Do the Right Thing, Find a Better Way and Make it Happen.
Join us on this exciting journey and you can be a key part of leading the energy future.
National Grid is working every day to promote the development and implementation of more sustainable, innovative, and affordable energy solutions.
To meet this exciting challenge, we are creating a new team, Business Process Reimagining (BPR) within the Transformation and Digital Adoption group.
This team's purpose is to challenge the business to explore innovative solutions and craft transformational strategies that will advance our mission to evolve smarter, cleaner, and more resilient energy networks with our customers in mind.
As the BPR Manager, you will be taking cues from your lead to challenge the business in the art of the possible.
This role will guide best-in-class business process innovation and optimization to evolve National Grid's business capabilities, improve employee and customer experiences, and set the standards to discover tomorrow's opportunities.
This role will support critical transformation initiatives that drive strategic break-through improvements.
Key AccountabilitiesExplore and recommend areas for process optimization or innovation and help guide the business to think unconventionally and push boundariesIdentify technology enablers to achieve and exceed desired business outcomes Deliver an imaginative perspective on current and future state process design, stakeholder engagement, value stream mapping, improvement solutions, testing, and implementation plans Champion BPR standards, policies, and processes when interacting with the businessCreate mechanisms for design thinking and other continuous improvement approaches to provide optimal outlets for creativity Supervisory/Interpersonal- Experience Required Communication Skills.
Teamwork.
QualificationsExcellent communication and relationship management skills with an ability to collaborate and provide recommendations at all levels of an organizationProven critical thinker who can pull pieces together to identify key themes that drive innovative and holistic solutions to complicated problemsSuccessful experiences working on cross-functional large-scale initiatives with a high degree of complexityWorking knowledge and understanding of tools and methodologies such as Process Flow Mapping, Value Stream Mapping, Standard Work, Kaizen/Continuous ImprovementIntimate understanding of business challenges that impact the industry in order to recommend process or service improvementsDemonstrated experience with several of the following methodologies:
continuous improvement project execution, business process consulting, continuous improvement coaching, lean management, financial strategic analysis, strategic business planning, Agile, Scaled Agile (SAFe), or othersUS 8-10
years' experience implementing process improvements in enterprise-wide and/or cross-functional, large-scale improvement initiatives with high degrees of complexity College / University degree (defined by HR)Master's degree desiredMore InformationThis position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.
Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.
We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.
National Grid is proud to be an affirmative action employer.
We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Every day we deliver safe and secure energy to homes, communities, and businesses.
We are there when people need us the most.
We connect people to the energy they need for the lives they live.
The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.
This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Job PurposeThe Transformation & Digital Adoption Office (TDA), part of IT, Digital & Transformation, will play an important part in National Grid bringing energy to life.
The TDA's focus is on large-scale, transformational change.
Sitting between IT and the business, the TDA is perfectly positioned to ensure change programs have the right governance, clear goals, robust business cases and execution to deliver their designed benefits.
Working with the business to reimagine their approach with a digital mindset, the TDA is standardising and streamlining how we deliver transformation - ensuring programs are equipped with the right talent, tools, and methodologies.
A challenger mindset is vital, not accepting the status quo and being bold enough to try something new.
Your interpersonal skills will be crucial to developing strong, effective relationships while living our company values - to Do the Right Thing, Find a Better Way and Make it Happen.
Join us on this exciting journey and you can be a key part of leading the energy future.
National Grid is working every day to promote the development and implementation of more sustainable, innovative, and affordable energy solutions.
To meet this exciting challenge, we are creating a new team, Business Process Reimagining (BPR) within the Transformation and Digital Adoption group.
This team's purpose is to challenge the business to explore innovative solutions and craft transformational strategies that will advance our mission to evolve smarter, cleaner, and more resilient energy networks with our customers in mind.
As the BPR Manager, you will be taking cues from your lead to challenge the business in the art of the possible.
This role will guide best-in-class business process innovation and optimization to evolve National Grid's business capabilities, improve employee and customer experiences, and set the standards to discover tomorrow's opportunities.
This role will support critical transformation initiatives that drive strategic break-through improvements.
Key AccountabilitiesExplore and recommend areas for process optimization or innovation and help guide the business to think unconventionally and push boundariesIdentify technology enablers to achieve and exceed desired business outcomes Deliver an imaginative perspective on current and future state process design, stakeholder engagement, value stream mapping, improvement solutions, testing, and implementation plans Champion BPR standards, policies, and processes when interacting with the businessCreate mechanisms for design thinking and other continuous improvement approaches to provide optimal outlets for creativity Supervisory/Interpersonal- Experience Required Communication Skills.
Teamwork.
QualificationsExcellent communication and relationship management skills with an ability to collaborate and provide recommendations at all levels of an organizationProven critical thinker who can pull pieces together to identify key themes that drive innovative and holistic solutions to complicated problemsSuccessful experiences working on cross-functional large-scale initiatives with a high degree of complexityWorking knowledge and understanding of tools and methodologies such as Process Flow Mapping, Value Stream Mapping, Standard Work, Kaizen/Continuous ImprovementIntimate understanding of business challenges that impact the industry in order to recommend process or service improvementsDemonstrated experience with several of the following methodologies:
continuous improvement project execution, business process consulting, continuous improvement coaching, lean management, financial strategic analysis, strategic business planning, Agile, Scaled Agile (SAFe), or othersUS 8-10
years' experience implementing process improvements in enterprise-wide and/or cross-functional, large-scale improvement initiatives with high degrees of complexity College / University degree (defined by HR)Master's degree desiredMore InformationThis position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.
Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.
We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.
National Grid is proud to be an affirmative action employer.
We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
